Simpler. Faster.
More Majestic.
Experience the world’s most intuitive ticket system for WordPress. We’ve redesigned support from the ground up to empower your agents and delight your customers.
Advanced Ticket
Lifecycle Control
Handle thousands of requests without breaking a sweat. Our optimized database architecture ensures instant loading no matter the volume.
- Unlimited Support Tickets
- Real-time Activity Feed
- Bulk Action Management
Elite Agent Management
Granular permissions and capabilities. Define exactly what your team can see and do.
Infinite Custom Fields
Collect the data you need. Dropdowns, radio buttons, file uploads, and more — all built in.
Mobile-First UI
Respond on the go. Both the agent portal and customer dashboard are 100% responsive and Retina-ready.
Enterprise Security
Built with the highest security standards. CSRF protection, data sanitization, and secure file handling.
Truly Multilingual.
No Barriers.
Fully compatible with WPML, Polylang, and Loco Translate. Speak your customer’s language with RTL support included out of the box.
And so much more.
Dozens of built-in optimizations designed to save you time every single day.
Ticket Priorities
Categorize tickets by urgency to ensure critical issues are solved first.
250+ Settings
Complete granular control over every single aspect of your helpdesk workflow.
Search & Filter
Find any ticket instantly with advanced metadata filtering and keyword search.
Sorting Options
Organize lists by date, status, agent, or custom fields with a single click.
Multiple Forms
Create unique submission forms for different departments or products.
Multiple Actions
Execute bulk triggers, status changes, and agent assignments simultaneously.
Custom Permalinks
Tailor your helpdesk URLs for SEO and internal logic.
Rich Front-end Editor
Intuitive WYSIWYG for seamless ticket composition.
Dynamic Emails
Fully customizable HTML templates for every notification.
Smart Routing
Assign tickets automatically to specialized departments.
Secure Attachments
Control file types and sizes with encrypted storage.
GDPR Master
Export or delete user data with a single click.
Admin Overlays
Real-time stats inside your WordPress dashboard.
Core Performance
Zero bloat. Optimized for sub-second load times.
Ready to elevate
your Support game?
Join 10,000+ businesses delivering better support with Majestic.