Smarter Support Solutions for Next-Gen Teams
A powerful AI-driven WordPress helpdesk designed to automate support, simplify workflows, and elevate customer satisfaction.
Power Up Your Workflow
Build the perfect helpdesk with modular extensions designed to scale alongside your team’s growing needs.
Agents
Add agents, assign specific roles, and manage permissions to provide seamless customer support.
Multi Forms
Create multiple ticket forms with custom fields tailored for specific support request types.
Email Piping
Automatically convert incoming emails into support tickets without requiring manual data entry.
Agent Auto Assign
Route and assign tickets automatically to the most qualified agents based on custom conditions.
Private Note
Share crucial internal information with your team using private notes invisible to customers.
Merge Tickets
Easily combine duplicate support requests from the same user into a single unified ticket.
Help Topic
Allow users to select specific help topics to categorize their support requests efficiently.
Auto Close Ticket
Automatically resolve and close abandoned tickets after a specified period of inactivity.
Knowledge Base
Build a categorized knowledge base to help users find solutions and reduce repetitive inquiries.
Time Tracking
Monitor time spent on individual support tickets to enhance agent focus and team productivity.
Ticket History
View the complete timeline of a ticket, including status changes and agent actions.
Paid Support
Effectively manage and monetize premium support requests with integrated payment processing.
Private Credentials
Securely collect and store sensitive login credentials and customer data within tickets.
Canned Response
Create and insert ready-made templates for common questions to speed up resolution times.
Feedback
Automatically send surveys when tickets close to measure customer satisfaction and gather feedback.
Ticket Actions
Execute powerful bulk actions and automate routine ticket management tasks effortlessly.
Export
Easily export your ticket data and performance metrics to an Excel spreadsheet for reporting.
Multi Language Emails
Create localized email templates to communicate with customers in their preferred language.
Desktop Notifications
Receive instant native desktop alerts for critical updates and new ticket activities.
WooCommerce
Integrate your helpdesk seamlessly with your WooCommerce store for professional eCommerce support.
View All Extensions
Explore our full library of 35+ powerful add-ons to scale your helpdesk.
Generative AI Response Engine
Unlock the knowledge hidden in your support history. Our proprietary AI analyzes past resolutions to generate highly accurate, instantly deployable responses—drastically reducing average handling time.
- Context-aware drafting powered by historical resolutions
- Predictive intent analysis and automated routing
Proven Plugin Performance
Trusted by thousands of WordPress professionals to deliver exceptional customer support at scale. Our architecture is built to handle volume without breaking a sweat.
Simple Pricing. Massive Savings.
Premium support technology designed for every business size.
Licensing
1 Site License
Extensions
35+ Add-ons
Licensing
5 Site License
Extensions
35+ Add-ons
For power users and agencies.
Professional PackageThe Wall of Love.
Used by 3,000+ WordPress developers, theme authors, and agencies.
Commonly Asked Questions.
Everything you need to know about Majestic Support. Can’t find the answer? Our support team is here to help you 24/7.
To whom should use Majestic Support?
How long will I be able to access updates?
Can I use Majestic Support on client sites?
Is Majestic Support translation ready?
Can I upgrade my plan?
Discovered a Difficulty? Let Us Solve It.
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