Privacy Policy
Your privacy is our priority. Learn how Majestic Support collects, uses, and protects your personal data.
Introduction
At Majestic Support, accessible from www.majesticsupport.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Majestic Support and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. This policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Majestic Support.
Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
- Account Information: When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
- Support Data: If you contact us directly via our ticket system, we may receive additional information about you such as your website credentials (if provided for debugging) and the contents of the message.
- Payment Data: We collect details necessary to process your payments if you make purchases, such as payment instrument details.
How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website and services.
- Improve, personalize, and expand our website features.
- Understand and analyze how you use our website and plugins.
- Develop new products, services, features, and functionality.
- Communicate with you for customer service, updates, and marketing.
- Find and prevent fraud.
Third-Party Privacy Policies
Majestic Support’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Your Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Majestic Support does not knowingly collect any Personal Identifiable Information from children under the age of 13.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected] or through our support portal.
Compliance & Legal Basis
GDPR Compliance
For users in the European Economic Area (EEA), our legal basis for collecting and using personal information depends on the context in which we collect it, typically requiring your consent or for the performance of a contract.
CCPA Rights
If you are a California resident, you have the right to request that we disclose what personal information we collect, use, disclose, and sell. You also have the right to request the deletion of your personal information.
