Terms & Conditions

MAJESTIC LEGAL CENTER

Terms & Conditions

Comprehensive guidelines and legal agreement for using Majestic Support services and products.

Introduction

Welcome to Majestic Support. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Majestic Support’s relationship with you in relation to this website.To use this website, you must be over 18 years old. We reserve the right to change these terms and conditions at any time by posting changes on this website, and it is your responsibility to check for changes regularly.

Interpretations and Definitions

Words of which the initial letter is capitalized have meanings defined under the following conditions. In these terms and conditions:
  • Majestic Support: refers to the platform/website or Majestic Support throughout the document.
  • User: refers to the visitor, customer, or any person visiting or using the Site/App.
  • Agreement/Terms: refers to these Terms and Conditions which comprise the entire agreement between you and us for the use of the site.
  • Service: refers to the platform/site through which users can access the content and services we offer.
  • Site/App: refers to the website Majestic Support and any associated mobile app if applicable.

Services

Majestic Support is the solutions for customer care and support services platform/website that helps users to manage requests and find solutions. We make adjustments to provide fast results for every user of this support platform at Majestic Support.

Responsibility Of Users

Users are responsible for their own actions and activities on this platform. Users agree not to use Majestic Support for any illegal or unauthorized purposes or in a manner that infringes the rights of others.

Intellectual Property

Content on the site including text, graphics, logos, images, icons, and software, is property of Majestic Support and protected by copyright, trademarks, and other laws. All rights reserved by Majestic Support.

Electronic Communications

When you visit Majestic Support or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you via email or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Patents And Trademarks

Majestic Support and www.MajesticSupport.com are trademarks and may not be used in connection with any product or service that is not Majestic Support’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Majestic Support. All other trademarks not owned by Majestic Support that appear on this site are property of their respective owners who may or may not be affiliated with or connected to or sponsored by Majestic Support or its subsidiaries.

License And Site Access

Majestic Support grants you a limited license to access and make personal use of this site. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Majestic Support.

Support

Support is provided through tickets. We usually respond within 12-24 business hours of your ticket submission. Please go to www.MajesticSupport.com/support to submit a ticket for assistance. Within 12-24 hours of your ticket submission, it will be answered and checked properly. If you wish to receive assistance for a Majestic Support plugin quickly, then you should provide detailed information of your website login credentials and server FTP login details if required for faster diagnosis and fix of Majestic Support product. Our technical support team works for Monday to Friday from 9:30 am to 5:00 pm GMT + 05:30.

Terms Of Support

Under the term of Support, we provide updates and support for our products for 1 year. After one year, your support and update eligibility for the products will expire and you must renew it to continue receiving support and updates. This applies to all products purchased on our site unless specified otherwise in the product description.

Refunds

Majestic Support stands behind all our products and we want you to be satisfied with them. However, if you are not satisfied with our products for any reason, you can request a refund within 14 days of your original purchase. Refund requests made after 14 days of purchase will not be honored. Renewals and extensions are non-refundable.Refund Eligibility: We will process your refund if our support team is unable to fix any bugs or technical issues with our products on your website. Refund will not be provided for issues caused by conflict with other third party plugins or themes unless specifically mentioned as compatible.

Your Membership Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Majestic Support reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

Account/Service/Support Termination

Majestic Support can terminate your account at any time without notice if it determines that you have violated the terms and conditions or have engaged in any behavior that harms the platform or its users. Reasons for termination include but are not limited to:
  • Repeated violations of the Terms and Conditions.
  • Attempts to unauthorized access to the site or its server.
  • Use of the site for illegal or harmful purposes.
  • Request by user for account deletion.

Reviews, Comments, Emails, And Other Content

Visitors may post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content.

Downloads/Products

Products are provided as digital downloads through the site or associated platforms. You are responsible for ensuring that your hosting environment and system meet the requirements for our products. We do not provide assistance with installation unless requested and agreed upon separately.

Disputes

Any dispute relating in any way to your visit to Majestic Support or to products you purchase through Majestic Support shall be submitted to confidential arbitration, except that, to the extent you have in any manner violated or threatened to violate Majestic Support’s intellectual property rights, Majestic Support may seek injunctive or other appropriate relief in any state or federal court.

Disclaimer of Warranties & Limitation of Liability

Disclaimer of Warranties

This site is provided by Majestic Support on an “as is” and “as available” basis. Majestic Support makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site.

Limitation of Liability

Majestic Support will not be liable for any damages of any kind arising from the use of this site or from any information, content, materials, products or services included on or otherwise made available to you through this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the country in which Majestic Support is headquartered, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

Questions And Concerns

If you have any questions or concerns about these Terms and Conditions, please contact us at [email protected].