Customer Service
Agents
Private Credentials
$39
Customers will enter sensitive information on tickets, and this add-on is designed to help you keep that information secure
Description
Private
Credentials
Provide a vault-secure environment for sensitive data. Securely collect passwords, FTP access, and website details with advanced encryption that automatically wipes data once the issue is resolved.
Enterprise-Grade Security.
Two-Layer Encryption
All credentials are encrypted using a secret key before being saved to the database, providing a bulletproof environment for personal data.
Automatic Data Wipe
Private information is immediately destroyed upon ticket closure, minimizing risk and ensuring your database isn’t a target for hackers.
Majestic Support’s Private Credentials extension eliminates the risk of sensitive data theft. Whether you need FTP access or user passwords, this add-on provides the safe environment your customers expect.
Master Your Data Privacy
Ensure maximum security for both your agents and your customers with advanced safety measures:
- Secret Key Settings: Administrators can define custom encryption keys within the plugin settings to secure all user submissions.
- On-Demand Visibility: Credentials remain hidden from agents until they explicitly choose to view them on the ticket.
- User Autonomy: Customers have full control to edit or delete their credentials at any time before the ticket is closed.
- Data Cards: Unlimited credentials can be added, each neatly organized into separate, readable data cards for the agent.
Extension Details
Version History
Security update.
Security update.
PHP 8.1 compatibility.
Security update.
Just release 1.
