Customer Service
Agents
Multi Forms
$49
Create multiple custom ticket forms with different custom fields for each request type that you support
Description
Multiple Ticket
Forms
Show relevant forms for different request types. Empower your team to develop personalized ticket experiences for various products and departments with ease.
Personalized Support Experience.
Custom Fields
Add text boxes, dropdowns, and radio buttons to collect precise data without any programming knowledge.
Role-Based Forms
Admins can create specific forms for users, agents, or admin-side workflows to streamline data transfer.
Majestic Support’s Multiple Ticket Forms extension allows you to show the relevant form to support different request types from customers, ensuring a clean and efficient workflow.
What you can do with multiple ticket forms
Automate and personalize your support process with these core capabilities:
- Brand Specificity: Create forms tailored to specific brands, items, or unique client problems.
- Process Automation: Automate workflows for tickets produced through various specialized forms.
- Actionable Insights: Draw usage trends and performance data from different form types.
- Pre-populated Fields: Ensure every support need has the right fields ready for the user.
Extension Details
Version History
Security update.
Security update.
PHP 8.1 compatibility.
Security update.
Security update.
Just release.
