Customer Service
Agents
WooCommerce
$29
The integration of the support ticket system for WooCommerce with your e-shop makes your support better and more professional
Description
WooCommerce
Integration
Bridge the gap between commerce and care. Sync your support tickets directly with WooCommerce orders, allowing customers to get help from their account page and agents to view order history instantly.
Unified Shopping & Support.
Order-Linked Tickets
Every support ticket is automatically associated with a specific WooCommerce order, providing agents with immediate context for faster resolution.
Account Page Integration
Customers can submit tickets via a “Get Help” button directly next to their orders, keeping the support experience inside the store dashboard.
Majestic Support’s WooCommerce Integration extension is the perfect solution for e-commerce stores looking to professionalize their customer service. By tightly integrating order history with support discussions, you provide a seamless experience that boosts customer loyalty and conversions.
Master Your Store Support
Enhance your agents’ efficiency and simplify the submission process for your buyers:
- In-Ticket Order View: Agents can look up a customer’s order history and details directly from the ticket sidebar without leaving the page.
- One-Click Help: Eliminate friction by allowing customers to click “Get Help” on specific orders within their account dashboard.
- Product Connection: Automatically map tickets to specific products and categories within your WooCommerce inventory.
- Greater Conversions: High-quality, integrated support leads to higher customer confidence and repeat purchasing behavior.
Extension Details
Version History
Security update.
Security update.
PHP 8.1 compatibility.
Security update.
Just release 1.
