Export

$39

Easily export ticket data and performance report data from your helpdesk to an Excel spreadsheet with our efficient and user-friendly solution

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Description

PREMIUM ADD-ON

Export Data

Analyze and manage your customer support data locally. Effortlessly export ticket details, history, and records into Excel spreadsheets for backup or advanced reporting.

Flexible Data Portability.

Bulk Export

Admins and agents can export all helpdesk data at once with a single click, creating a comprehensive local backup of the entire system.

Filtered Selections

Export specific datasets by applying filters for users, agents, or departments to target the exact information you need.

Majestic Support’s Export Data extension is an essential tool for deep data analysis. By moving your ticket information into accessible Excel spreadsheets, you can perform custom audits and maintain offline records of all customer interactions.

Master Your Data Management

Take full control of your helpdesk information with simplified portability features:

  • One-Click Backups: Securely download your entire helpdesk database in just a few simple steps without applying any filters.
  • Excel Compatibility: Data is exported into standard spreadsheet formats for easy opening in Microsoft Excel or Google Sheets.
  • Granular Exporting: Use advanced filters to isolate tickets related to specific agents or timeframes for focused reporting.
  • Complete History: Ensure exported files include full ticket details and activity logs for a 360-degree view of your support history.

Extension Details

Version
1.0.3
Last Updated
N/A
Developer
Majestic Support

Version History

Version1.0.3

Security update.

Version1.0.2

Security update.

PHP 8.1 compatibility.

Version1.0.1

Security update.

Version1.0.0

Just release.