The AI-powered feature facilitates efficient and effective management of support tickets by suggesting the most relevant response from a pool of pre-defined ticket replies. This enables you to effortlessly manage tickets in less time.
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With these amazing numbers, businesses trust us as the backbone of their customer support services.
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what our customers think & why choose us
Stylish and simple to use
Just what I needed
Excellent
Wonderfull Plugin
Fantastic support plugin
Stylish and simple to use
The most simple, clean, beautiful, and more powerful! Keep up the master's work!
nircorg
Just what I needed
Just what I needed to keep me organised with my clients and give them support in a timely manner. Exactly what I was searching for. Brilliant!
WPdev2022
Excellent
Excellent customer service and I love how the knowledge base is integrated.
Lino Alvarez
Wonderfull Plugin
Actually, it's a really Majestic plugin that is bug-free! Sincere appreciation
smittyhead
Fantastic support plugin
Great support plugin, and even better support from the Majestic Support team.Thank you very much, and keep up the good work!
By terrijd
Experience The Best WordPress Ticket System
The ultimate ticket system built on best practices is one of the easiest WordPress ticket systems to use, simple to configure to fit your workflow, and easy to use.
Capture tickets by email
Automated & customizable workflows
Reporting and Exporting
Time-tracking with timesheets
Need Help or Discovered a Difficulty? Let Us Know! We Would Love To Hear From You!
We provide expert services and help you quickly, as we make customer support a priority over all other work.
An organization that wants to empower and enhance its customer quality services, increase efficiency with automation, track and measure its support, extend its helpdesk’s capabilities, and increase customer loyalty.
Already installed software can be used forever, whether you have access to updates or not. With each purchase, you’ll have 12 months of access to personal support and installations of new Majestic Support releases. After 12 months, you can renew this access with generous discounts. If you prefer not to renew, your installed software is unaffected—it will remain installed and you can carry on using it.
Yes, you can use Majestic Support on client sites in two ways. You can either buy more sites or buy a licence for each client site (yes, you can refer them and earn a 20% commission through our affiliate program).
A ticketing system is a management tool for processing and storing customer service requests, also known as tickets. A ticketing system should be user-friendly and able to store all the necessary user information.