Customer Service
Agents
Announcements
$39
Make an unlimited number of announcements related to the support system to encourage customer interaction
Description
Announcements
Keep your customers informed about the latest updates. Alert users to critical information such as service statuses, server issues, and license renewals with categorized announcements.
Broadcast System Alerts.
Multi-Category Posting
Both admins and agents can share vital information by creating unlimited announcements tagged to specific service categories.
Dashboard Integration
Users can easily access all details from their own dashboards, staying connected to real-time company news with a single click.
Majestic Support’s Announcements extension is the perfect way to broadcast helpdesk-related information. Whether it’s server maintenance or exciting service updates, this add-on ensures your users are never left in the dark.
Master Your Information Broadcast
Empower your agents to share trends and critical alerts with ease through an organized list-view management system:
- Dynamic List View: Quickly view, edit, and delete active announcements through a streamlined administrative dashboard.
- Agent Participation: Grant agents the permission to share updates, ensuring information flows quickly from those handling the issues.
- Comprehensive Details: Users can learn more about specific news by clicking titles to reveal full, formatted descriptions.
- Unlimited Outreach: Create an infinite number of posts to cover everything from major service updates to minor helpdesk tips.
Extension Details
Version History
Security update.
Security update.
PHP 8.1 compatibility.
Security update.
Security update.
Just release.
