If you want to give your WooCommerce customers a simple way to submit support tickets, you’ve come to the correct place. As a result, your customers can write tickets and check them on their WooCommerce dashboard, and your agents can check customer orders right inside a ticket. Your clients will undoubtedly feel as if their support experience is closely related to their purchasing experience due to their tight integration.
Features:
Greater conversions are the result of better customer support. For managing customer inquiries about their orders, this WooCommerce customer support extension offers the precise features you require.
Simple to use:
The WooCommerce customer support addon is a simple-to-use extension. Once installed and activated, you are prepared to use it. Support tickets, items, and orders are all connected. Each ticket will be associated with its order after the add-on is enabled.
Easy submission procedure in WooCommerce:
Don’t worry about making the ticket submission procedure more complicated. The add-on handles the majority of the job invisibly. Simply into your account page as a customer, locate the order you’re having issues with, and click the “Get Help” option. That’s all there is to it.
Observe orders while communicating with clients:
When one of your customers initiates a discussion, you may quickly respond to them by looking up their order history on the screen.