Customer Service
Agents
Private Credentials
$39
Customers will enter sensitive information on tickets, and this add-on is designed to help you keep that information secure
Description
Private
Credentials
Provide a vault-secure environment for sensitive data. Securely collect passwords, FTP access, and website details with advanced encryption that automatically wipes data once the issue is resolved.
Enterprise-Grade Security.
Two-Layer Encryption
All credentials are encrypted using a secret key before being saved to the database, providing a bulletproof environment for personal data.
Automatic Data Wipe
Private information is immediately destroyed upon ticket closure, minimizing risk and ensuring your database isn’t a target for hackers.
Majestic Support’s Private Credentials extension eliminates the risk of sensitive data theft. Whether you need FTP access or user passwords, this add-on provides the safe environment your customers expect.
Master Your Data Privacy
Ensure maximum security for both your agents and your customers with advanced safety measures:
- Secret Key Settings: Administrators can define custom encryption keys within the plugin settings to secure all user submissions.
- On-Demand Visibility: Credentials remain hidden from agents until they explicitly choose to view them on the ticket.
- User Autonomy: Customers have full control to edit or delete their credentials at any time before the ticket is closed.
- Data Cards: Unlimited credentials can be added, each neatly organized into separate, readable data cards for the agent.
Extension Details
Version History
Redesigned plugin interface with a modern, cleaner, and more user-friendly experience.
Security update.
Security update.
PHP 8.1 compatibility.
Security update.
Just release 1.
